Elcom International
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Elcom International Pvt. Ltd.
Elcom International Pvt Ltd. is a 36 year old company from Mumbai, having manufacturing facilities at Kolhapur, Maharashtra. The company was initially into manufacturing of Import substitutes but later it transformed into EM&E components manufacturing business and today, it sells over 2650+ components to 16 different industries through 20 channel partners across India. It also has its foothold in Europe, USA and other countries.
Problem Area
The Company makes large volumes of sales which was difficult to track. The sales managers working in the organization had to manually consolidate the sales data from across boundaries which was challenging.
Management View
Mr. Girish Vaze
Managing Director
The Managing Director of Elcom believes that the company faces significant competition from the global market in B2B sales and thus, it is important to use the sales staff effectively.
He says, “We need to track sales and also record the approaches taken by sales people to help managers identify best sales strategies.”
Solution & Benefits
We implemented the EdifyBiz Inquiry & Quotation, Sales and Task Management modules. As a result of this installation, Elcom was able to:
- Track sales targets and achievements that helped them identify profitable segments and performing sales people
- Identify strategies that maximized sales with analytics
- Provide a proactive service to customers for solving their queries through the Inquiry Module which also ensured error-free communication from company
- Monitor and manage workforce and workflows with the task management module
- Get real time sales data through real time dashboards that added to the transparency in the organization.
