Service and Support
Edifybiz offers a single seamless platform that could be used by you to track the entire product life cycle.
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Management Information System
A Smart, Quick, and Efficient way to have Access to all Business Information that can Propel any Discussion or Decision Making.
Interactive Dashboards
Drill – Down Graphs
Extended MIS Reports
Advanced Filtering on Reports
Export to XLS / Print to PDF / E-Mail
Integration to EdifyBiz BI
Benefits
Service, Dispatch, Delivery Management
A Seamless Platform that you can Use to Track the Entire Product Life Cycle.
Track Entire Product Life Cycle
Integrate to 3rd Party Logistic Providers
Map Location for Client Delivery and Track-n-Monitor
Notification and Alerts at Every Stage
Benefits
Contract Management
Through Clear Contracts, Hire, Maintain, and Nurture and a Healthy, Hassle-free Taskforce
Multi-Product Contract Management
Integrated to Complaint Management
Dashboard for Inforgraphics and Analysis
Product, Model, Sr No. based Contract Tracking
Renewal Management with Auto Alerts
Integrated to Quotation and Sales
Benefits
Complaint Management
Track Customer Complaints and Create Meaningful Solutions and Connections.
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Integrated to Multiple Sources
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Integrated to Contract Management
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Product, Model, Sr. No based Complaint Tracking
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Escalation Matrix with Multi-Point Track Rules
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Mobile App Integration for Distribution Channel
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GPS Tracking and Monitoring for ServiceMan
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Auto-Assignment of complaints based on Rules
Benefits
Service Tracking
Keeps your workforce on its toes and the company on the move!
Track all On-Field Activities in Real-Time
Create Job Cards On-Field and Document Jobs
Upload Documents, Pictures and Expenses
Refer to any Product Papers on the move
Benefits
